Craghead Medical Centre

The Middles, Craghead, Co. Durham, DH9 6AN

COVID-19 (coronavirus)

SURGERY UPDATE FOR CORONAVIRUS April 2020

Due to the ongoing situation with coronavirus, we are taking measures In line with guidance shared by NHS England and Public Health authorities to minimise risks associated with the virus. In order to protect our patients and staff we are asking our patient’s support with this. What does this mean for you?

Appointments

We are asking all patients not to attend the practice without prior agreement from a member of our clinical team. We want to minimise the number of patients attending the practice for face to face appointments. This means that all patients are required to contact the practice by telephone to request an appointment, providing details of their need. A member of the clinical team will then phone you back to discuss your need, and wherever possible this need will be met over the telephone. If the clinician deems that you require a face to face appointment, you will be asked some screening questions to determine whether there is a need for a coronavirus assessment. If this is the case you will be asked to self-isolate for 7 days. If there is no risk you will be given a face to face appointment.

E-Consult

If you require medical assistance which isn’t urgent then you can access the surgery via the e-consult which is located at the bottom of this page. A GP will get back to you within 48 working hours. You can also request fit-notes and letters via e-consult.

Prescriptions

We are accepting requests for prescriptions over the telephone during this period only, if you could telephone the practice, we will process your prescription and then send it electronically to your nominated pharmacy. Isolation Note If you require a isolation note for your employer these can be obtained from 111. Please visit www.111.nhs.uk/isolation-note/

IF YOU ARE SHOWING MILD SIGNS OF CORONAVIRUS COUGH OR TEMPERATURE THEN PLEASE STAY AT HOME AND ISOLATE FOR 7 DAYS. IF YOU ARE FEELING UNWELL AND ARE UNABLE TO COPE WITH THE SYMPTOMS THEN PLEASE CONTACT 111.